Do not use Teams through remote desktop, it will not work properly. Install teams on your personal device. See How to set up teams on your personal device
Settings in Teams
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Teams Settings is where you control which speakers, microphone and web camera should be used
- To access settings in the Teams app, click your use in the top right:
- Click the Settings menu item:
- In the Settings menu, click the Devices tab. Check the following highlighted settings, and use the Test Call button to check your Audio and Video:
- Settings in Windows
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If Microsoft Teams isn’t recognizing your webcam or mic, check these settings in Windows:
- Start button > Settings > Privacy > Camera / Microphone and verify ‘Allow apps to access’ is On (near the top) and ‘Allow desktop apps to access’ is On (near the bottom) for both Camera and Microphone.
A note for Macs
- If both the built-in microphone and external headset don't work, this is more likely related to your Mac's default application security settings. Please make sure Teams has permission to use the microphone. You can go to System Preferences > Security and Privacy > under the Privacy tab > Microphone and check if Teams has permissions